Because I'm teaching a course called "Keeping the Emotions in Check" later this month,
I'm very interested in what's going on out there on this topic. In fact, after reading a lot of what's out there, I can tell you that the content I deliver will provide more perspective than the title of my course suggests, and will go beyond what many recommend as "control."
The course is aimed at folks struggling with, or interested in, ways of regulating and managing emotions in the workplace. You might guess that the no one would enroll in a course like this if everything were working out for them on all fronts without a hitch—emotional challenges are alive and well wherever we earn our living.
The natural reaction to things not working so well on the emotional front, is to "take more action" and "exert more control." True, some emotional situations call for immediate action and control, and even special training to handle. But the vast majority of emotions in the workplace are best treated long before they reach a crises point—or even an uncomfortable point.
I believe that thinking in terms of "taming" and "controlling" emotions is an approach that is mostly necessary and applicable when we don't have an overall emotional strategy.